Terms of service

TERMS OF SERVICE

Last updated: 20 October 2026

1. ABOUT US

This website is operated by [ADD LEGAL NAME], [ADD BUSINESS ADDRESS] ("we", "us"). Contact: [ADD EMAIL]. By placing an order you agree to these terms.

2. PRODUCTS

Wrenna is a wellness comfort product offering warmth and gentle vibration. It is not a medical device and is not intended to diagnose, treat, cure or prevent any condition. If you are pregnant, have a medical condition, or have an implanted device, speak to your doctor before use. Follow the instructions supplied.

3. ORDERS AND PRICES

Prices are in GBP and include VAT where applicable. Delivery within the UK is free. A contract is formed when we send you an order confirmation. We may cancel an order in case of pricing errors or stock issues and will refund you in full.

4. DELIVERY

See our Shipping Policy. Delivery times are estimates.

5. RETURNS AND CANCELLATION

Your rights to cancel and return are set out in our Refund Policy and under the Consumer Contracts Regulations 2013. Nothing in these terms affects your statutory rights.

6. FAULTY GOODS

Under the Consumer Rights Act 2015, goods must be as described, of satisfactory quality and fit for purpose. Contact [ADD EMAIL] if your item is faulty.

7. LIABILITY

We do not exclude liability for death or personal injury caused by negligence, fraud, or anything that cannot be excluded by law. Otherwise our liability is limited to the price paid for the product.

8. PRIVACY

See our Privacy Policy.

9. GOVERNING LAW

These terms are governed by the laws of England and Wales. If you live in Scotland or Northern Ireland you may bring claims in your local courts.